A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA. Any service animal is permitted in the library under the following stipulations:

• Animals must be designated as a service animal
• Animals must be contained by the owner:
• On a leash or lead
• Held in the arms or lap of the owner (this is a safety measure to protect it from other patrons or animals)
• No uncontrolled behavior
• No loud noises from the animal
• No threatening behavior by the animals (jumping toward or on other patrons or staff, growling, huffing, hissing etc. directed at other patrons or staff)

If any inappropriate behavior is exhibited by the animal or its owner, that person and the animal will be asked to leave the library immediately.

The only questions staff can ask concerning Service Animals:

• Is the animal a service animal?
• What tasks has the animal been trained to perform?

It is illegal to ask about the individual’s disability or to ask for documentation that the service animal is trained.